We are looking for a 1st Level Support Agent with knowledge and passion for helping customers succeed. We will provide the agent with all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills.
Job Description:
- Technical support via phone & email for domain name, web hosting & email services
- Installation & support for SSL certificates
- Organizing and executing daily tasks (customer support & problem solving)
- Maintaining high standards for customer satisfaction
Qualifications:
- Excellent communication skills (written & verbal) in English & Greek
- Excellent knowledge of MS Office (Excel, Word) & PC skills.
- Customer centric attitude
- Dynamic & kind personality
- Team spirit
- Good to know in the field (internet, web hosting, ssl certificates).
Language skills:
- Excellent command of Greek (written & spoken)
- Proficiency level of English (written & spoken)
Responsibilities:
- Customer service/technical support.
- Insightful thinking, willing to work and develop his/her career.
- High sense of responsibility, consistency & attention to personal data protection management.
The company provides:
- Pleasant, easily accessible work environment
- Continuous training and development opportunities
- Free coffees and beverages
Sent us your cv at staff@dnhost.gr
