Job opening Support Agent

We are looking for a 1st Level Support Agent with knowledge and passion for helping customers succeed. We will provide the agent with all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills.

Job Description:

  • Technical support via phone & email for domain name, web hosting & email services
  • Installation & support for SSL certificates
  • Organizing and executing daily tasks (customer support & problem solving)
  • Maintaining high standards for customer satisfaction

Qualifications:

  • Excellent communication skills (written & verbal) in English & Greek
  • Excellent knowledge of MS Office (Excel, Word) & PC skills.
  • Customer centric attitude
  • Dynamic & kind personality
  • Team spirit
  • Good to know in the field (internet, web hosting, ssl certificates).

Language skills:

  • Excellent command of Greek (written & spoken)
  • Proficiency level of English (written & spoken)

Responsibilities:

  • Customer service/technical support.
  • Insightful thinking, willing to work and develop his/her career.
  • High sense of responsibility, consistency & attention to personal data protection management.

The company provides:

  • Pleasant, easily accessible work environment
  • Continuous training and development opportunities
  • Free coffees and beverages

Sent us your cv at staff@dnhost.gr

Author

Είμαι Digital Marketing Project Manager στην DNHOST και απολαμβάνω να μοιράζομαι μαζί σου τις τελευταίες εξελίξεις στο χώρο του digital καθώς και άρθρα που θα βοηθήσουν το site και το e-shop σου.

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