DNHOST is looking for a highly motivated candidate to join our growing team and contribute to the further improvement of our services! We will provide all the necessary training and education in order to obtain high-demand in the IT industry such as customer service & technical support skills. This position is for IN-HOUSE – not remote.
Responsibilities:
- Technical support via phone & email for domain name, web hosting & email services
- Customer service/technical support
- Managing (issue/reissue) of customer’s SSL Certificates
- Problem solving and technical support at 1st level (via phone/ticket /chat)
Qualifications:
- Excellent communication skills (written & verbal) in English & Greek
- Excellent knowledge of MS Office (Excel, Word) & PC skills.
- Customer centric attitude
- Dynamic & kind personality
- Team spirit
Good to know:
- Good to know in the field (internet, web hosting, ssl certificates).
- Apache / NginX, MySQL, DNS, FTP
Language skills:
- Excellent command of Greek (written & spoken)
- Proficiency level of English (written & spoken)
The company provides:
- Competitive, fixed salary
- Pleasant, easily accessible work environment
- Continuous training and development opportunities
- Free coffees and beverages
Location:
Athens – Gazi, 200 meters from the Kerameikos metro station.
* Military Obligations must be fulfilled.
Sent us your cv at staff@dnhost.gr
Only candidates meeting the requirements of the position will be answered.
